At Luxify LLC, customer satisfaction is our priority.
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Used or damaged items
- Clearance or final sale products
- Personal care items (if opened)
Refund Process
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued to the original payment method.
Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Wrong Items
If you receive a damaged or incorrect product, contact us within 48 hours with photos.