At Luxify LLC, customer satisfaction is our priority.

Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, unopened, and in original packaging.
  • Proof of purchase is required.

Non-Returnable Items

  • Used or damaged items
  • Clearance or final sale products
  • Personal care items (if opened)

Refund Process

  • Once your return is received and inspected, we will notify you.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method.

Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Wrong Items

If you receive a damaged or incorrect product, contact us within 48 hours with photos.